The Agenda

Time Description Format
09:00

Registration and welcome coffee

09:30

Introduction

09:40

The power of data

In the world we live today, data is king. Many economists believe that ‘data to this century is what oil was for the last century’—a driver for growth, change, and success. According to a May 2018 Forbes article, the amount of data created every single day amounts to 2.5 quintillion bytes. To put it another way, almost 90 percent of the data in the world was generated over the last two years. Now, one can imagine the speed and volume of data being generated through innumerable sources like IoT, sensors, wearable devices, tweets, YouTube videos, mobile communications, chats, pictures, emails, blogs, Skype, print media, TV, smart devices, and so on.
The journey of converting data into insights can be an enriching exercise for any organization. Leading to a data-driven discovery—finding hidden patterns and unusual correlations—this will help decision-makers know the unknown.

Keynote

10:10


The evolution of the travel ecosystem and the implications for corporate buyers

On-line travel bookings is the new way in most markets. Business Travelers expect to be treated as leisure travelers and being proposed hotels that meet both their requirements and their corporate policy. They have no time to think about trip planning and only the use of technology will enable personalized and anticipated offers. The more we know about the travelers and his travel pattern, the more we will be able to meet his requirements and remove all the pain of planning

Ted Talk

10:30

Finding a path through fragmented corporate travel content

Buyers have access to so many new channels of content.  Yet, confused on which gives them the best availability and rates.  

Panel

11:10

Coffe break and networking

11:40

Hotel Market Dynamics - An Industry Perspective

Hotel chain consolidation and new lodging entrants have impacted the business travel program.  Corporate travel managers and hotel companies need more insights today so that better business outcomes can be achieved.  This industry perspective will explore the market dynamics of different hotel distribution models and reveal insights that create opportunities for both corporate managers and hotel companies to achieve mutual benefits.

Keynote

12:15

Getting The Best Hotel Rate: A Strong Sourcing Program

To get the best preferred hotel rates, you need to start with a strong sourcing strategy determined by a complete data analysis.  Sourcing wisely is the first step followed by making sure your negotiated rates are available to your travelers. Walk away with:
• Best practices from travel managers who have developed sourcing strategies that optimize the hotel RFP process; and
• Specific examples of how companies are making sure the best rates are presented to their business travelers."

Panel

12:45

Lodging payment practices: the new way to drive adoption and empower travelers?

Buyers have been to many virtual card sessions.  This will flip the discussion to focus on adoption and satisfied travelers through various payment methods/options.

Panel

13:15

Lunch and networking

14:15

How to implement your business travel program in LATAM

How to successfully implement a hotel program in Latin America, providing information and sharing experiences and best practices on the challenges posed by cultural particularities, local business practices, ecosystem of partners and suppliers and technical restrictions.

Panel

15:00

Using Technology to Reduce Costs and Increase Traveler Satisfaction

Now it's time to connect all the pieces and bring the best hotel rates to your travelers at the first click through enhanced technology.  You can now provide your business travelers with a consumer experience when booking hotels through any channel: mobile, online booking tool and offline.  Technology today allows you to have bookings monitored for continuous rate review.  This session will provide you with new ideas to:
• Increase savings;
• Reduce costs; and
• Enhance the traveler experience.

Panel

15:45

Closing remarks

16:00

Coctail at the top roof terrace


— Please note the agenda is subject to change —

  • 09:00 — Registration and welcome coffee

    Registration and welcome coffee

  • 09:30 — Introduction

    Introduction

  • 09:40 — The power of dataIn the world we live today, data is king. Many economists believe that ‘data to this century is what oil was for the last century’—a driver for growth, change, and success. According to a May 2018 Forbes article, the amount of data created every single day amounts to 2.5 quintillion bytes. To put it another way, almost 90 percent of the data in the world was generated over the last two years. Now, one can imagine the speed and volume of data being generated through innumerable sources like IoT, sensors, wearable devices, tweets, YouTube videos, mobile communications, chats, pictures, emails, blogs, Skype, print media, TV, smart devices, and so on.The journey of converting data into insights can be an enriching exercise for any organization. Leading to a data-driven discovery—finding hidden patterns and unusual correlations—this will help decision-makers know the unknown.

    The power of data

    In the world we live today, data is king. Many economists believe that ‘data to this century is what oil was for the last century’—a driver for growth, change, and success. According to a May 2018 Forbes article, the amount of data created every single day amounts to 2.5 quintillion bytes. To put it another way, almost 90 percent of the data in the world was generated over the last two years. Now, one can imagine the speed and volume of data being generated through innumerable sources like IoT, sensors, wearable devices, tweets, YouTube videos, mobile communications, chats, pictures, emails, blogs, Skype, print media, TV, smart devices, and so on.
    The journey of converting data into insights can be an enriching exercise for any organization. Leading to a data-driven discovery—finding hidden patterns and unusual correlations—this will help decision-makers know the unknown.

  • 10:10 — The evolution of the travel ecosystem and the implications for corporate buyersOn-line travel bookings is the new way in most markets. Business Travelers expect to be treated as leisure travelers and being proposed hotels that meet both their requirements and their corporate policy. They have no time to think about trip planning and only the use of technology will enable personalized and anticipated offers. The more we know about the travelers and his travel pattern, the more we will be able to meet his requirements and remove all the pain of planning


    The evolution of the travel ecosystem and the implications for corporate buyers

    On-line travel bookings is the new way in most markets. Business Travelers expect to be treated as leisure travelers and being proposed hotels that meet both their requirements and their corporate policy. They have no time to think about trip planning and only the use of technology will enable personalized and anticipated offers. The more we know about the travelers and his travel pattern, the more we will be able to meet his requirements and remove all the pain of planning

  • 10:30 — Finding a path through fragmented corporate travel contentBuyers have access to so many new channels of content.  Yet, confused on which gives them the best availability and rates.  

    Finding a path through fragmented corporate travel content

    Buyers have access to so many new channels of content.  Yet, confused on which gives them the best availability and rates.  

  • 11:10 — Coffe break and networking

    Coffe break and networking

  • 11:40 — Hotel Market Dynamics - An Industry PerspectiveHotel chain consolidation and new lodging entrants have impacted the business travel program.  Corporate travel managers and hotel companies need more insights today so that better business outcomes can be achieved.  This industry perspective will explore the market dynamics of different hotel distribution models and reveal insights that create opportunities for both corporate managers and hotel companies to achieve mutual benefits.

    Hotel Market Dynamics - An Industry Perspective

    Hotel chain consolidation and new lodging entrants have impacted the business travel program.  Corporate travel managers and hotel companies need more insights today so that better business outcomes can be achieved.  This industry perspective will explore the market dynamics of different hotel distribution models and reveal insights that create opportunities for both corporate managers and hotel companies to achieve mutual benefits.

  • 12:15 — Getting The Best Hotel Rate: A Strong Sourcing ProgramTo get the best preferred hotel rates, you need to start with a strong sourcing strategy determined by a complete data analysis.  Sourcing wisely is the first step followed by making sure your negotiated rates are available to your travelers. Walk away with:• Best practices from travel managers who have developed sourcing strategies that optimize the hotel RFP process; and• Specific examples of how companies are making sure the best rates are presented to their business travelers."

    Getting The Best Hotel Rate: A Strong Sourcing Program

    To get the best preferred hotel rates, you need to start with a strong sourcing strategy determined by a complete data analysis.  Sourcing wisely is the first step followed by making sure your negotiated rates are available to your travelers. Walk away with:
    • Best practices from travel managers who have developed sourcing strategies that optimize the hotel RFP process; and
    • Specific examples of how companies are making sure the best rates are presented to their business travelers."

  • 12:45 — Lodging payment practices: the new way to drive adoption and empower travelers?Buyers have been to many virtual card sessions.  This will flip the discussion to focus on adoption and satisfied travelers through various payment methods/options.

    Lodging payment practices: the new way to drive adoption and empower travelers?

    Buyers have been to many virtual card sessions.  This will flip the discussion to focus on adoption and satisfied travelers through various payment methods/options.

  • 13:15 — Lunch and networking

    Lunch and networking

  • 14:15 — How to implement your business travel program in LATAMHow to successfully implement a hotel program in Latin America, providing information and sharing experiences and best practices on the challenges posed by cultural particularities, local business practices, ecosystem of partners and suppliers and technical restrictions.

    How to implement your business travel program in LATAM

    How to successfully implement a hotel program in Latin America, providing information and sharing experiences and best practices on the challenges posed by cultural particularities, local business practices, ecosystem of partners and suppliers and technical restrictions.

  • 15:00 — Using Technology to Reduce Costs and Increase Traveler SatisfactionNow it's time to connect all the pieces and bring the best hotel rates to your travelers at the first click through enhanced technology.  You can now provide your business travelers with a consumer experience when booking hotels through any channel: mobile, online booking tool and offline.  Technology today allows you to have bookings monitored for continuous rate review.  This session will provide you with new ideas to:• Increase savings;• Reduce costs; and• Enhance the traveler experience.

    Using Technology to Reduce Costs and Increase Traveler Satisfaction

    Now it's time to connect all the pieces and bring the best hotel rates to your travelers at the first click through enhanced technology.  You can now provide your business travelers with a consumer experience when booking hotels through any channel: mobile, online booking tool and offline.  Technology today allows you to have bookings monitored for continuous rate review.  This session will provide you with new ideas to:
    • Increase savings;
    • Reduce costs; and
    • Enhance the traveler experience.

  • 15:45 — Closing remarks

    Closing remarks

  • 16:00 — Coctail at the top roof terrace

    Coctail at the top roof terrace


— Please note the agenda is subject to change —