The Agenda

Time Description Speaker(s) Format
09:30

Welcome Coffee & Registration, Networking

10:00

Opening Speech

Yoshiyuki Honda
Managing Director Japan
HRS

10:10

How Digital Transformation can meet  travelers needs in corporate lodging?

On-line travel bookings is the new way in most markets. Business Travelers expect to be treated as leisure travelers and being proposed hotels that meet both their requirements and their corporate policy. They have no time to think about trip planning and only the use of technology will enable personalized and anticipated offers. The more we know about the travelers and his travel pattern, the more we will be able to meet his requirements and remove all the pain of planning

Tobias Ragge
Chief Executive Officer
HRS Group

Presentation

10:40

The power of Data

In the world we live today, data is king. Many economists believe that ‘data to this century is what oil was for the last century’—a driver for growth, change, and success. According to a May 2018 Forbes article, the amount of data created every single day amounts to 2.5 quintillion bytes. To put it another way, almost 90 percent of the data in the world was generated over the last two years. Now, one can imagine the speed and volume of data being generated through innumerable sources like IoT, sensors, wearable devices, tweets, YouTube videos, mobile communications, chats, pictures, emails, blogs, Skype, print media, TV, smart devices, and so on.
The journey of converting data into insights can be an enriching exercise for any organization. Leading to a data-driven discovery—finding hidden patterns and unusual correlations—this will help decision-makers know the unknown.

Kuniyoshi Mabuchi
Director
Facebook Japan

Keynote

11:10

Coffee Break & Networking

11:40

How to stay connected with your travelers before, during and after the trip

It's all about adoption! Without it, you will be not be able to achieve neither savings, nor duty of care objectives. The business trip is never an objective it is just a way to go somewhere for a business meeting, external or internal. Business Travelers just want to make it simple, smooth and have the most efficient and nice travel experience.
Most of the non compliant booking, purchasing are made during trips as travelers want a quick fix solution and do not pay attention at the travel policy while on trip.
You want them to follow the travel policy and use the chosen booking channels to ensure you have spend and activities visibility.
This session will demonstrate how customer care technologies will enable the continuous connection with your travelers to ensure both compliance and traveler satisfaction.

Takahiro Adachi
Manager, Business Structure Transformation
Fast Retailing Co., Ltd.

Masato Nakano
Director, Business Consulting
Consulting Division,  Genesys Japan Co.,Ltd

Hideyuki Yanaka
Regional Director - Japan & South Korea   Global Sales
Marriott International

Philipp Morawietz
Vice President, Corporate Development and Steering
HRS

Roelant Horree   (Moderator)
Director, Global Accounts & Partnerships
HRS

Panel Discussion

12:25

How to connect your various service providers to simplify processes and services access?

It's all about API!
Can you imagine a world where all your travel services suppliers will be connected between themselves to be able to offer a better travel experience to your employees while delivering you the data that you need to stay in control of your spend?
This dream will become a reality thanks to the API technology.
This session will cover the current status and future developments of interconnection between the various services providers

Takahiro Adachi
Manager, Business Structure Transformation
Fast Retailing Co., Ltd.

Chie Tomita
Senior Business Development Manager, Travel Initiative, Business Development,
Concur Japan, Ltd.

Toshi Saku
Senior Manager, Corporate & TMC Sales
United Airlines

Tatsuya Uehara
Business Team Leader, Mobility UX Division, Passengers Group
JapanTaxi Co.,Ltd.

Go Takita
Global Sales Executive, Business Development
Meridian, Inc.

Atsumi Kawakami   (Moderator)
Director of Sales, Enterprise Solutions
HRS Japan KK

Panel Discussion

13:10

Lunch & Networking

Music Performance (Jazz)



14:40

Hyperconnected future of human and technology

Morinosuke Kawaguchi,
President,  Morinoske Co., Ltd.
Advisor of the Future Laboratory of Nikkei BP
Speaker of TEDxTokyo

Enlighten talk

15:10

Customer Innovation and Industry Disruption: an HRS Procure to Pay technology update

Tobias Ragge
Chief Executive Officer
HRS Group


Presentation

15:30

Breakout Sessions

Payment: How to connect the Hotel Industry? (Session for Corporations)

Presentation & Panel Discussion

Many suppliers are involved to make the virtual payment solutions available to all business travelers. The hotels are at the end of the value chain and it is essential that they accept this new payment mode. While it is becoming common within global chain, there is still a lot to be done when it comes to regional chains and independent hotels. This session will explore how to accelerate virtual payment acceptance.




How do you become a "state of the art" hotel in the complex corporate travel eco system? (Session for Hotel Partners)

Presentation & Panel Discussion

It' s all about succeeding in the bifold requirements of the corpoaration and it's business Traveler. What is needed to be a top choice for entering into the Hotel programm and how to satisfy the modern business traveller so he becomes the ambassador of your hotel within the companies hotel portfolio.

Naomi Watanabe
Senior Manager, General Procurement Dept.
Value Chain Integration, Sourcing & Delivery Division, Value Chain Integration Division,
Hitachi, Ltd.

Kenji Itakura
Deputy Director of International Sales, Sales & Marketing
Tokyu Hotels Co., Ltd.

Yoshiyuki Honda
Managing Director
HRS Japan KK

Tsuyoshi Hoshino (Moderator)
Global Account Manager
HRS Japan KK

Yasuaki Yoshihara
General Manager, Insurance Solutions Dept./Travel Management Dept., Corporate Workplace Solutions Div.
Sony Corporate Services (Japan) Corporation

Kohei Tamura
Project Promotion, Assistant Director - Takeshiba Pre-opening office
Nippon Hotel Co., Ltd

Akiko Sumi
Manager, Strategy Planning Department Administration Division
Mitsui Fudosan Hotel Management Co.,Ltd.

Kazuko Ueda
Head of Regional Sales, Japan Hotel Solution
HRS Japan KK

Lukasz Dabrowski (Moderator)
Senior Vice President, APAC
HRS 

Breakout Session

16:20

Coffee Break and Networking

16:50

Breakout Sessions

Reconnect demand and supply continuously to achieve more savings (Session for Corporations)

Presentation & Panel Discussion

What's the point of negotiating a hotel programme if your travelers are booking outside? The super fragmented and volatile lodging market is quiet impossible to follow if you are not a specialist. Hotels are opening and closing everyday and changing their rates very hour according to their occupancy.
As long you encompass the whole global offer, you are in a buyer market and you have numerous negotiations opportunities by diversifying your offer which will allow you as well to meet your various traveler profile requirements. This is an on going process as demand and offer are not fixed for a year.
This session will show you a real case of how a corporation had benefits from choosing a continuous lodging approach.

Payment: How to connect the Hotel Industry? (Session for Hotel Partners)

Presentation & Panel Discussion

Many suppliers are involved to make the virtual payment solutions available to all business travelers. The hotels are at the end of the value chain and it is essential that they accept this new payment mode. While it is becoming common within global chain, there is still a lot to be done when it comes to regional chains and independent hotels. This session will explore how to accelerate virtual payment acceptance.

Miki Ikeda
Senior General Manager, Group HR & Administrative Service Department
Suntory Business Systems Limited

Yoshifumi Wada
Manager, Global Key Accounts, Marketing Department
Okura-Nikko Hotel Management Co.,Ltd

John Ma
Director, Sourcing Strategy & Solution APAC
HRS

Greeley Koch (Moderator)
Vice President, Marketing
HRS

Naomi Watanabe
Senior Manager, General Procurement Dept.
Value Chain Integration, Sourcing & Delivery Division, Value Chain Integration Division,
Hitachi, Ltd.

Kenji Itakura
Deputy Director of International Sales, Sales & Marketing
Tokyu Hotels Co., Ltd.

Yoshiyuki Honda
Managing Director
HRS Japan KK

Tsuyoshi Hoshino (Moderator)
Global Account Manager
HRS Japan KK

Breakout Session

17:40

Closing Remarks

Kimi Jiang
Senior Vice President, APAC
HRS

17:45

Networking/Booth visiting


— Please note the agenda is subject to change —

  • 09:30 — Welcome Coffee & Registration, Networking

    Welcome Coffee & Registration, Networking

  • 10:00 — Opening Speech

    Opening Speech

  • 10:10 — How Digital Transformation can meet  travelers needs in corporate lodging?On-line travel bookings is the new way in most markets. Business Travelers expect to be treated as leisure travelers and being proposed hotels that meet both their requirements and their corporate policy. They have no time to think about trip planning and only the use of technology will enable personalized and anticipated offers. The more we know about the travelers and his travel pattern, the more we will be able to meet his requirements and remove all the pain of planning

    How Digital Transformation can meet  travelers needs in corporate lodging?

    On-line travel bookings is the new way in most markets. Business Travelers expect to be treated as leisure travelers and being proposed hotels that meet both their requirements and their corporate policy. They have no time to think about trip planning and only the use of technology will enable personalized and anticipated offers. The more we know about the travelers and his travel pattern, the more we will be able to meet his requirements and remove all the pain of planning

  • 10:40 — The power of DataIn the world we live today, data is king. Many economists believe that ‘data to this century is what oil was for the last century’—a driver for growth, change, and success. According to a May 2018 Forbes article, the amount of data created every single day amounts to 2.5 quintillion bytes. To put it another way, almost 90 percent of the data in the world was generated over the last two years. Now, one can imagine the speed and volume of data being generated through innumerable sources like IoT, sensors, wearable devices, tweets, YouTube videos, mobile communications, chats, pictures, emails, blogs, Skype, print media, TV, smart devices, and so on.The journey of converting data into insights can be an enriching exercise for any organization. Leading to a data-driven discovery—finding hidden patterns and unusual correlations—this will help decision-makers know the unknown.

    The power of Data

    In the world we live today, data is king. Many economists believe that ‘data to this century is what oil was for the last century’—a driver for growth, change, and success. According to a May 2018 Forbes article, the amount of data created every single day amounts to 2.5 quintillion bytes. To put it another way, almost 90 percent of the data in the world was generated over the last two years. Now, one can imagine the speed and volume of data being generated through innumerable sources like IoT, sensors, wearable devices, tweets, YouTube videos, mobile communications, chats, pictures, emails, blogs, Skype, print media, TV, smart devices, and so on.
    The journey of converting data into insights can be an enriching exercise for any organization. Leading to a data-driven discovery—finding hidden patterns and unusual correlations—this will help decision-makers know the unknown.

  • 11:10 — Coffee Break & Networking

    Coffee Break & Networking

  • 11:40 — How to stay connected with your travelers before, during and after the tripIt's all about adoption! Without it, you will be not be able to achieve neither savings, nor duty of care objectives. The business trip is never an objective it is just a way to go somewhere for a business meeting, external or internal. Business Travelers just want to make it simple, smooth and have the most efficient and nice travel experience.Most of the non compliant booking, purchasing are made during trips as travelers want a quick fix solution and do not pay attention at the travel policy while on trip.You want them to follow the travel policy and use the chosen booking channels to ensure you have spend and activities visibility.This session will demonstrate how customer care technologies will enable the continuous connection with your travelers to ensure both compliance and traveler satisfaction.

    How to stay connected with your travelers before, during and after the trip

    It's all about adoption! Without it, you will be not be able to achieve neither savings, nor duty of care objectives. The business trip is never an objective it is just a way to go somewhere for a business meeting, external or internal. Business Travelers just want to make it simple, smooth and have the most efficient and nice travel experience.
    Most of the non compliant booking, purchasing are made during trips as travelers want a quick fix solution and do not pay attention at the travel policy while on trip.
    You want them to follow the travel policy and use the chosen booking channels to ensure you have spend and activities visibility.
    This session will demonstrate how customer care technologies will enable the continuous connection with your travelers to ensure both compliance and traveler satisfaction.

  • 12:25 — How to connect your various service providers to simplify processes and services access?It's all about API!Can you imagine a world where all your travel services suppliers will be connected between themselves to be able to offer a better travel experience to your employees while delivering you the data that you need to stay in control of your spend?This dream will become a reality thanks to the API technology.This session will cover the current status and future developments of interconnection between the various services providers

    How to connect your various service providers to simplify processes and services access?

    It's all about API!
    Can you imagine a world where all your travel services suppliers will be connected between themselves to be able to offer a better travel experience to your employees while delivering you the data that you need to stay in control of your spend?
    This dream will become a reality thanks to the API technology.
    This session will cover the current status and future developments of interconnection between the various services providers

  • 13:10 — Lunch & NetworkingMusic Performance (Jazz)

    Lunch & Networking

    Music Performance (Jazz)

  • 14:40 — Hyperconnected future of human and technology

    Hyperconnected future of human and technology

  • 15:10 — Customer Innovation and Industry Disruption: an HRS Procure to Pay technology update

    Customer Innovation and Industry Disruption: an HRS Procure to Pay technology update

  • 15:30 — Breakout SessionsPayment: How to connect the Hotel Industry? (Session for Corporations)Presentation & Panel DiscussionMany suppliers are involved to make the virtual payment solutions available to all business travelers. The hotels are at the end of the value chain and it is essential that they accept this new payment mode. While it is becoming common within global chain, there is still a lot to be done when it comes to regional chains and independent hotels. This session will explore how to accelerate virtual payment acceptance.How do you become a "state of the art" hotel in the complex corporate travel eco system? (Session for Hotel Partners)Presentation & Panel DiscussionIt' s all about succeeding in the bifold requirements of the corpoaration and it's business Traveler. What is needed to be a top choice for entering into the Hotel programm and how to satisfy the modern business traveller so he becomes the ambassador of your hotel within the companies hotel portfolio.

    Breakout Sessions

    Payment: How to connect the Hotel Industry? (Session for Corporations)

    Presentation & Panel Discussion

    Many suppliers are involved to make the virtual payment solutions available to all business travelers. The hotels are at the end of the value chain and it is essential that they accept this new payment mode. While it is becoming common within global chain, there is still a lot to be done when it comes to regional chains and independent hotels. This session will explore how to accelerate virtual payment acceptance.




    How do you become a "state of the art" hotel in the complex corporate travel eco system? (Session for Hotel Partners)

    Presentation & Panel Discussion

    It' s all about succeeding in the bifold requirements of the corpoaration and it's business Traveler. What is needed to be a top choice for entering into the Hotel programm and how to satisfy the modern business traveller so he becomes the ambassador of your hotel within the companies hotel portfolio.

  • 16:20 — Coffee Break and Networking

    Coffee Break and Networking

  • 16:50 — Breakout SessionsReconnect demand and supply continuously to achieve more savings (Session for Corporations)Presentation & Panel DiscussionWhat's the point of negotiating a hotel programme if your travelers are booking outside? The super fragmented and volatile lodging market is quiet impossible to follow if you are not a specialist. Hotels are opening and closing everyday and changing their rates very hour according to their occupancy.As long you encompass the whole global offer, you are in a buyer market and you have numerous negotiations opportunities by diversifying your offer which will allow you as well to meet your various traveler profile requirements. This is an on going process as demand and offer are not fixed for a year.This session will show you a real case of how a corporation had benefits from choosing a continuous lodging approach.Payment: How to connect the Hotel Industry? (Session for Hotel Partners)Presentation & Panel DiscussionMany suppliers are involved to make the virtual payment solutions available to all business travelers. The hotels are at the end of the value chain and it is essential that they accept this new payment mode. While it is becoming common within global chain, there is still a lot to be done when it comes to regional chains and independent hotels. This session will explore how to accelerate virtual payment acceptance.

    Breakout Sessions

    Reconnect demand and supply continuously to achieve more savings (Session for Corporations)

    Presentation & Panel Discussion

    What's the point of negotiating a hotel programme if your travelers are booking outside? The super fragmented and volatile lodging market is quiet impossible to follow if you are not a specialist. Hotels are opening and closing everyday and changing their rates very hour according to their occupancy.
    As long you encompass the whole global offer, you are in a buyer market and you have numerous negotiations opportunities by diversifying your offer which will allow you as well to meet your various traveler profile requirements. This is an on going process as demand and offer are not fixed for a year.
    This session will show you a real case of how a corporation had benefits from choosing a continuous lodging approach.

    Payment: How to connect the Hotel Industry? (Session for Hotel Partners)

    Presentation & Panel Discussion

    Many suppliers are involved to make the virtual payment solutions available to all business travelers. The hotels are at the end of the value chain and it is essential that they accept this new payment mode. While it is becoming common within global chain, there is still a lot to be done when it comes to regional chains and independent hotels. This session will explore how to accelerate virtual payment acceptance.

  • 17:40 — Closing Remarks

    Closing Remarks

  • 17:45 — Networking/Booth visiting

    Networking/Booth visiting


— Please note the agenda is subject to change —