The Agenda

Time Topic & Description Speaker(s) Format
08:30

Registration and welcome coffee

09:00

Opening Speech

Speech

09:10

Analysis of the geopolitical situation and the impact of global trade

Global political and economic changes are of major importance in nowadays world. Whilst China goes digital, the United States are moving back towards a nationalist approach. Understanding the impact of this movement on global trade is key. Looking at the EU, facing the Brexit, trade in the EU is getting more and more into focus. Furthermore, Germany and its roles and challenges including competitiveness, digital economy, entrepreneurship, technologies, education needs, aging and immigration population management will be discussed in this session. 

Sigmar Gabriel, former Vice-Chancellor 

Keynote

09:40

How digital transformation can meet travelers needs in corporate lodging?

Online travel bookings are the new way in most markets. Business travelers expect to be treated as leisure travelers and being proposed hotels that meet both their requirements and their corporate policy. They have no time to think about trip planning, and only the use of technology will enable personalized and anticipated offers. The more we know about the travelers and his travel pattern, the more we will be able to meet his requirements and remove all the pain of planning. 

Tobias Ragge, CEO, HRS

Ted Talk 

10:00

Coffee Break & Networking

10:30

 How to stay connected with your travelers before, during and after the trip

It's all about adoption! Without it, you will be not be able to achieve neither savings, nor duty of care objectives. The business trip is never an objective it is just a way to go somewhere for a business meeting, external or internal. Business Travelers just want to make it simple, smooth and have the most efficient and nice travel experience.
Most of the non compliant booking, purchasing are made during trips as travelers want a quick fix solution and do not pay attention at the travel policy while on trip.
You want them to follow the travel policy and use the chosen booking channels to ensure you have spend and activities visibility.
This session will demonstrate how customer care technologies will enable the continuous connection with your travelers to ensure both compliance and traveler satisfaction.

  • Martin Biermann, Chief Product Officer, HRS
  • Heinrich Welter, Regional Vice President, Genesys
  • Marco Nussbaum, CEO, prizeotel
  • Vinzenz Pflanz, Senior Vice President Corporate Sales, SIXT SE

Panel discussion

11:15

How to connect your various service providers to simplify processes and services access?

It's all about API! Can you imagine a world where all your travel services suppliers will be connected between themselves to be able to offer a better travel experience to your employees while delivering you the data that you need to stay in control of your spend? This dream will become a reality thanks to the API technology. This session will cover the current status and future developments of interconnection between the various services providers.

  • James Küng, Head of Global Travel Management, Siemens AG 
  • Steffi Kirchberger, CEO, JARO Services GmbH
  • Arlene Coyle, Senior Vice President Global Commercials, Amadeus
  • Pierre-Emmanuel Tetaz, General Manager EMEA, SAP Concur
  • Christoph Carnier, Global Travel Buyer, Merck Group

Panel discussion

12:15

Lunch & Networking

13:45

Payment: How to connect the hotel industry?

Many suppliers are involved to make the virtual payment solutions available to all business travelers. The hotels are at the end of the value chain and it is essential that they accept this new payment mode. While it is becoming common within global chians, there is still a lot to be done when it comes to regional chains and independent hotels. This session will explore how to accelerate virtual payment acceptance. 

  • Max Waldmann, CEO and founder, Conichi
  • Martin Stegner, Chief Information Officer, Novum Hospitality
  • Lena Georg, Travel Manager, Benteler Group

Panel discussion

14:30

The Business Traveler/ Consumer of the Future in a hyper connected world

Content coming soon

Matthias Horx, futurist

Enlighten Talk

15:15

Coffee Break & Networking

16:00

Breakout Sessions

 
How to connect with internal stakeholders to optimize the lodging category

Travel and meeting spend category is not the only responsibility of the travel/meeting buyer. Numerous stakeholders are involved in the category strategy at various levels: from influencers to decision makers. These stakeholders are based in finance, procurement, HR, security, IT, business units and they have all different needs and objectives. To be successful, your category strategy should not only take into account the culture and overall strategy of your company but also your various stakeholders requirements. In order to do so, you need to know how to interact with them and understand what they expect from you. This session will explore these main stakeholders' needs.

Connect sourcing with hotel programme compliance

What's the point of negotiating a hotel programme if your travelers are booking outside? The super fragmented and volatile lodging market is quiet impossible to follow if you are not a specialist. Hotels are opening and closing every day and changing their rates every hour according to their occupancy. As long as you encompass the whole global offer, you are in a buyer market and you have numerous negotiation opportunities by diversifying your offer which will as well allow you to meet your various traveler profile requirements. This is an ongoing process as demand and offer are not fixed for a year. This session will show you a real case of how a corporation had benefits from choosing a continuous lodging approach.

  • Bernd Prade, Managing Director Sales, Ströer
  • Simone Kollmann-Göbels, Senior Vice President Procurement and Real Estate, Ströer
  • Manuela Lippe, Travel Manager, Ströer
  • Yvonne Jamal, CEO, JARO Institute for Sustainability and Digitization 
  • Dr. Sarah Maihaus,Vice President Sourcing Consulting, HRS
Going global: stay connected with local reality

How to go global? Get deep insights into the Market specification for India, Brazil, and Japan.

Hotel only session: Being a "State of the Art" Hotel in a complex and fast pacing Corporate Travel eco system

It' s all about succeeding in the bifold requirements of the corpoaration and it's business Traveler. What is needed to be a top choice for entering into the Hotel programm and how to satisfy the modern business traveller so he becomes the ambassador of your hotel within the companies hotel portfolio.

  • Santosh Kumar, Managing Director India, HRS
  • Alexandre Oliveira, Managing Director LATAM, HRS
  • Yoshiyuki Honda, Managing Director Japan, HRS 
  • Maik Müller, Head of Global Transaction Center Procurement & IT, KWS Group
  • Daniel Müller, CEO, Motel One
  • Christoph Carnier, Global Travel Buyer, Merck Group
  • Veit Fuhrmeister, SVP Hotel Sourcing, HRS
  • Leon Heymann, CEO, Hotel am Augustinerplatz
17:00

Closing Remarks


— Please note the agenda is subject to change —

  • 08:30 — Registration and welcome coffee

    Registration and welcome coffee

  • 09:00 — Opening Speech

    Opening Speech

  • 09:10 — Analysis of the geopolitical situation and the impact of global tradeGlobal political and economic changes are of major importance in nowadays world. Whilst China goes digital, the United States are moving back towards a nationalist approach. Understanding the impact of this movement on global trade is key. Looking at the EU, facing the Brexit, trade in the EU is getting more and more into focus. Furthermore, Germany and its roles and challenges including competitiveness, digital economy, entrepreneurship, technologies, education needs, aging and immigration population management will be discussed in this session. 

    Analysis of the geopolitical situation and the impact of global trade

    Global political and economic changes are of major importance in nowadays world. Whilst China goes digital, the United States are moving back towards a nationalist approach. Understanding the impact of this movement on global trade is key. Looking at the EU, facing the Brexit, trade in the EU is getting more and more into focus. Furthermore, Germany and its roles and challenges including competitiveness, digital economy, entrepreneurship, technologies, education needs, aging and immigration population management will be discussed in this session. 

  • 09:40 — How digital transformation can meet travelers needs in corporate lodging?Online travel bookings are the new way in most markets. Business travelers expect to be treated as leisure travelers and being proposed hotels that meet both their requirements and their corporate policy. They have no time to think about trip planning, and only the use of technology will enable personalized and anticipated offers. The more we know about the travelers and his travel pattern, the more we will be able to meet his requirements and remove all the pain of planning. 

    How digital transformation can meet travelers needs in corporate lodging?

    Online travel bookings are the new way in most markets. Business travelers expect to be treated as leisure travelers and being proposed hotels that meet both their requirements and their corporate policy. They have no time to think about trip planning, and only the use of technology will enable personalized and anticipated offers. The more we know about the travelers and his travel pattern, the more we will be able to meet his requirements and remove all the pain of planning. 

  • 10:00 — Coffee Break & Networking

    Coffee Break & Networking

  • 10:30 —  How to stay connected with your travelers before, during and after the tripIt's all about adoption! Without it, you will be not be able to achieve neither savings, nor duty of care objectives. The business trip is never an objective it is just a way to go somewhere for a business meeting, external or internal. Business Travelers just want to make it simple, smooth and have the most efficient and nice travel experience. Most of the non compliant booking, purchasing are made during trips as travelers want a quick fix solution and do not pay attention at the travel policy while on trip.You want them to follow the travel policy and use the chosen booking channels to ensure you have spend and activities visibility.This session will demonstrate how customer care technologies will enable the continuous connection with your travelers to ensure both compliance and traveler satisfaction.

     How to stay connected with your travelers before, during and after the trip

    It's all about adoption! Without it, you will be not be able to achieve neither savings, nor duty of care objectives. The business trip is never an objective it is just a way to go somewhere for a business meeting, external or internal. Business Travelers just want to make it simple, smooth and have the most efficient and nice travel experience.
    Most of the non compliant booking, purchasing are made during trips as travelers want a quick fix solution and do not pay attention at the travel policy while on trip.
    You want them to follow the travel policy and use the chosen booking channels to ensure you have spend and activities visibility.
    This session will demonstrate how customer care technologies will enable the continuous connection with your travelers to ensure both compliance and traveler satisfaction.

  • 11:15 — How to connect your various service providers to simplify processes and services access?It's all about API! Can you imagine a world where all your travel services suppliers will be connected between themselves to be able to offer a better travel experience to your employees while delivering you the data that you need to stay in control of your spend? This dream will become a reality thanks to the API technology. This session will cover the current status and future developments of interconnection between the various services providers.

    How to connect your various service providers to simplify processes and services access?

    It's all about API! Can you imagine a world where all your travel services suppliers will be connected between themselves to be able to offer a better travel experience to your employees while delivering you the data that you need to stay in control of your spend? This dream will become a reality thanks to the API technology. This session will cover the current status and future developments of interconnection between the various services providers.

  • 12:15 — Lunch & Networking

    Lunch & Networking

  • 13:45 — Payment: How to connect the hotel industry?Many suppliers are involved to make the virtual payment solutions available to all business travelers. The hotels are at the end of the value chain and it is essential that they accept this new payment mode. While it is becoming common within global chians, there is still a lot to be done when it comes to regional chains and independent hotels. This session will explore how to accelerate virtual payment acceptance. 

    Payment: How to connect the hotel industry?

    Many suppliers are involved to make the virtual payment solutions available to all business travelers. The hotels are at the end of the value chain and it is essential that they accept this new payment mode. While it is becoming common within global chians, there is still a lot to be done when it comes to regional chains and independent hotels. This session will explore how to accelerate virtual payment acceptance. 

  • 14:30 — The Business Traveler/ Consumer of the Future in a hyper connected worldContent coming soon

    The Business Traveler/ Consumer of the Future in a hyper connected world

    Content coming soon

  • 15:15 — Coffee Break & Networking

    Coffee Break & Networking

  • 16:00 — Breakout Sessions

    Breakout Sessions

  • 17:00 — Closing Remarks

    Closing Remarks


— Please note the agenda is subject to change —